incorrect contract

<p>i app**** for a new contract online with vodacom. when completeing the application over the phone with the consultant i asked her if i could use an existing prepaid vodacom number. she rep**** yes and said when i recieve the phone i should go to a vodacom store and they will do a sim swop.</p> <p> </p> <p>obviously when i walked into the vodacom store, the grumpy sales agent told me this was impossible and i should contact vodacom directly.</p> <p> </p> <p>when i contacted vodacom they mearly said there is nothing they can do about changing the number. they informed me that somebody would call me back to resolve the issue, which of course has still not happened more than a week later.</p> <p> </p> <p>all i want is for vodacom to cancel the number/contract and reissue me with a new contract with my prepaid number [without having to send back the handset and send a new one ect...]</p>