Incorrect Contract
<p>Logged a compliant via hello peter and someone from Vodacom called me to say that my next bill will be credited with R 1900 to make up for the data charges and I will receive 50% discount on this month's data charges and an additional 1 gd of data, Also my account will be changed to R 209 p.m top up you choose Flexi account with 75 anytime minute and 250 mb of data . i am still waiting the e mial confirming same. REALLLY disspointing after being a client for more than 10 years to be struggling like this </p>
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Vodacom's replyOfficial
23 Nov 2016, 11:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2016, 11:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,