1 reviews | Active since Oct 2016
INCORRECT CHARGES ON MY ACCOUNT AND STILL BAD SERVICE
<p>So Vodacom corrected my service, but now my latest invoice is incorrect. You charged me a connection fee and you took off my debit order for my wifi router on the incorrect date.</p> <p> </p> <p>I signed a contract with you on the router for R 199 per month. This debit order should of gine off on the 1st every month and not on the 25th.</p> <p> </p> <p>Please correct this. I hope to God that this is the last time I will have to write a review. (Please see all my old reviews and see the amount of times I called you from ********** ) I will never ever take out another contract with Vodacom ever again in my life. I cannot wait for this 24months to be over.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
