RR
Roslyn R

1 reviews | Active since Oct 2016

31 Oct 2016, 16:46

INCORRECT CHARGES ON MY ACCOUNT AND STILL BAD SERVICE

<p>So Vodacom corrected my service, but now my latest invoice is incorrect. You charged me a connection fee and you took off my debit order for my wifi router on the incorrect date.</p> <p> </p> <p>I signed a contract with you on the router for R 199 per month. This debit order should of gine off on the 1st every month and not on the 25th.</p> <p> </p> <p>Please correct this. I hope to God that this is the last time I will have to write a review. (Please see all my old reviews and see the amount of times I called you from ********** ) I will never ever take out another contract with Vodacom ever again in my life. I cannot wait for this 24months to be over.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team