Incorrect Charges

Good day,<br> <br> i have been a vodacom customer for the better part of 10 years, recently i converted my contract over to pay as you go, until i could decide which phone i would like to proceed with. at this point i was advised that all contract data, mintues and SMS's would fall away. I happily agreed to this.<br> <br> yesterday I however recieved a bill for 3 data bundles (100MB,500MB & 250MB) the 100MB was purchased and used during the month and i am obviously happy to pay. the 500MB was was purchased on the last day of Novemeber the sdame day my contract was suspended, i never used any data from this budle and it was suspended along with my contract. the 250mb bundle that is on my invoice was never bought by me? effectively im being charged for 750MB worth of data that I never got access to?<br> <br> when i try calling 111 custopmer services the phone gets put down on me before a consultant answers the phone, this happened to me 3 times in a row?<br> <br> your assistance would be greatly appreciated.<br> <br> thanks<br> Kevin