jG
jade G
1 reviews | Active since Nov 2013
03 Apr 2018, 22:34
Incorrect Charge
I changed my contract to the R99.00 5 gigs day time 5 gigs night time as confirmed by Portia but I have been still charged R608.50 which is incorrect. If this is going to be an issue every month then please cancel the contract entirely.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Apr 2018, 06:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2018, 06:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Apr 2018, 09:42Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
Vodacom's reply04 Apr 2018, 09:42
Official
Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
Vodacom's replyOfficial
04 Apr 2018, 09:42Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
Vodacom's reply04 Apr 2018, 09:42
Official
Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,