1 reviews | Active since Jan 2012
INCORRECT BILLING - VODACOM
My contract ended last year August/September and I ran with it, monthly until finding an alternative - that plan involved leaving Vodacom and porting my number to Cell C in December. Obviously their liaison with Cell C and the porting of the number is sufficient confirmation that from that time, I was no longer a client of theirs and as a result, there could've been an overlap of services/bills for the January month, which I gladly paid assuming that to be the final month.<br> <br> I have this morning received an invoice for the February month, which clearly makes no sense whatsoever and the funds are definitely not owing. This lack of professionalism and accountability is the EXACT reason I moved away from Vodacom.<br> <br> This is nothing other than **********.<br>
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Best regards,
