Incorrect billing, useless callcentre

<p>I got a new contract on Friday (21/07/2017), uchoose flexi 200, for 250pm.</p> <p>The line was only activated this morning.</p> <p>However my billing is showing a DOUBLE charge for the contract, how is this possible?? I was told there would only be a pro-rata amount for July, not a double debit for full contract amount?????</p> <p>My Bill shows two seperate lines for uChoose 199 Line Rental of 199.00.</p> <p>So now my bill for not even having used the contract yet is R 545.00.!!!!!!</p> <p> </p> <p>I phoned the call centre and the agent was completely useless, she kept giving me figures and amounts of my other contract. When i told her i was looking at my account online, she had no clue how i could do that? She then asked me what i think the amount should be, asking me to work out the pro-rata!</p> <p>Really Vodacom? Why are you hiring *********** employees? I regret continuing my business with Vodacom and should have heeded the warnings of family and friends to stay away. </p> <p> </p> <p>I need this sorted out asap please.</p> <p> </p>