IP
Isebella P
1 reviews | Active since Sept 2021
11 Sept 2021, 10:29
Incorrect billing SR***
It’s been a week and no one called me as promised on Hello Peter. My issue for my incorrect billing is still not sorted out after a month and a bit. I kept my side clean and Paid what I think I owe, because no one can let me know what my real bill is.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Sept 2021, 15:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Sept 2021, 15:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Sept 2021, 10:48Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Sept 2021, 10:48
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
IP
Isebella P's updateReviewer Update
13 Sept 2021, 12:00I want to know what you going to do about the fact that my name is now bad and my car was declined due to affordability, my name was clear at ITC I need answers it’s been longer than a month and it’s effecting my name now. I need written letters that I don’t have bad debt with Vodacom and I need my name cleared at ITC ASAP. I’m not patient anymore. I’m very angry
IP
Isebella P's update13 Sept 2021, 12:00
Reviewer Update
I want to know what you going to do about the fact that my name is now bad and my car was declined due to affordability, my name was clear at ITC I need answers it’s been longer than a month and it’s effecting my name now. I need written letters that I don’t have bad debt with Vodacom and I need my name cleared at ITC ASAP. I’m not patient anymore. I’m very angry