Incorrect billing - ridiculous amount debited

Item: Vodacom
Rating: 2
Author: Yashina H

Logging this complaint on behalf of my husband who had an internet subscription of R99 per month for data. Then increased to R109.00. <br> In the month of October we were debited with R256.06 , month of October debited R1383.52 and November R1325.48 , a total of R2965.06 from a simple charge of R99 for data intially. This is pathetic!!!!!! <br>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

22 Dec 2015, 13:25

Hello Yashina,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply22 Dec 2015, 13:25

Official

Hello Yashina,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team