Incorrect Billing, Poor service

In August we contacted Vodacom to enquire how our data can be depleted by the 10th. We never use 16G of data by then, we never run out of data! Vodacom rep**** that figures are accurate and said \ thats how it is".<br> Then someone calls to ask about vodacom's service. we explain the problem to him only to hear there nothing he can do... He suggested we contact Hello Peter to sort it out? Really???.<br> Today is the 2nd of September"