Incorrect Billing/Pathetic Customer Care

Item: Vodacom
Rating: 2
Author: Alicia J

I made a service request to Vodacom on the 2 Feb 2014, Since then i have had nothing but bad service by *********** staff and managers. First, my SR could not be found, then it was linked to an incorrect number, then the statements were incorrect

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Apr 2015, 12:53

Hello A.K. Jordan,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply04 Apr 2015, 12:53

Official

Hello A.K. Jordan,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team