JM
Jacob M
1 reviews | Active since Feb 2010
29 Jun 2015, 13:22
Incorrect billing on account
I took out a 2GB MBB 24 month - Contract that goes with a laptop and the total bill for a month being 389-00.<br> <br> All of a sudden my account was debited with 581-00 which according to the invoice has a data usage charge of 192.53. What is this for?<br> <br> I hardly use my 2 gigs that I receive monthly.<br> <br> Please advise.<br> <br> Regards
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Vodacom's replyOfficial
29 Jun 2015, 15:12Hello kolakola,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jun 2015, 15:12
Official
Hello kolakola,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team