rF
rodrick F

1 reviews | Active since Oct 2012

07 Jan 2017, 12:31

Incorrect billing - inability to correct account

<p>I upgraded the incorrect line in October, 2015. Up to date no one can assist me to corrrect such. I have send back the hand set, contacted and even visited vodacome since mentioned date.</p> <p> </p> <p>Meanwhile i'm being incorrectly billed.</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Jan 2017, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team