1 reviews | Active since Nov 2009
incorrect billing for data in August
i phoned Vodacom informing them about data disappearing in both my private and business phone. i was refunded for my private phone. my business phone bi came up to R2900. with almost R2000 for data, more tban R500 per day which happened apparently at the time i was i flight to Dbn. all day i was in court on the 16th and phone are mandatory off. Vodacom must own up for this bill. I have paid because they have my account details. I was my refund
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Kindly be advised that your query is currently with our Corporate department (***) who will contact you directly with feedback.
Your reference number is A2-6IIV-USY1X2.
Regards,
RM
Best regards,
Good day,
Kindly be advised that your query is currently with our Corporate department (***) who will contact you directly with feedback.
Your reference number is A2-6IIV-USY1X2.
Regards,
RM
Best regards,
