JL
Junaid L
1 reviews | Active since Jul 2016
04 Mar 2021, 10:43
Incorrect billing
I would like to log a complaint against me being billed incorrectly Vodacom number data sim ***.
Account number I***-5
I believe this has been going on for the last year
My contract is for the amount of 200 however I have been billed R700 an R345 each month I am so disappointed with the service of Vodacom
Junaid Lotter
Regards
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Vodacom's replyOfficial
04 Mar 2021, 12:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 12:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team