ZJ
Zimasa J
1 reviews | Active since Jul 2010
25 Oct 2020, 10:12
Incorrect billing date
I took out a data contract and stated my deduction date as the 25th of every month. Yet Vodacom deducts on the 1st. I've sent numerous emails and tried to call to no avail.
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Vodacom's replyOfficial
25 Oct 2020, 16:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2020, 16:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team