MN
Mabutho N
1 reviews | Active since Apr 2024
26 Apr 2024, 20:35
INCORRECT BILLING BY VODACOM
Been debited by Vodacom humongous amounts when I only signed a contract of R299, No one has bothered to call me, I sent emails to customer service and no one is calling. When you enquire on Facebook they only send you a statement you receiving every month.
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Vodacom's replyOfficial
27 Apr 2024, 11:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Apr 2024, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team