1 reviews | Active since Oct 2010
incorrect billing by VODACOM
<p>VODACOM DOES NOT RETURN MY EMAILS FOR ONE WEEK.AND NOW TODAY THEY RETURN ME BY ONLY AGREEING TO REFUND A PORTION OF MY BILL WHICH IS TOTALLY INCORRECT.THEY HIRE SMALL YOUNG ADULTS THAT HAVE NO EXPIERIENCE OF MARKETING OR HOW TO SIGN A CONTRACT AS AS RESULT I HAVE THIS PROBLEM.PLEASE HELP AS I CANNOT PAY FOR SOMETHING I DID NOT ASK FOR.TILL NOW I HAVE NOT RECEIVED THE ITEMISED BILLING I REQUESTED A WEEK AGO.THANK YOU</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HI,REYAAD FROM VODACOM HAS RE P**** WITH A "ONCE OF GOODWILL GESTURE"
BY REFUNDING ME PART OF THE BILL. AS HE CLAIMS THAT THE BILL WAS CORRECT.HOW CAN HE MAKE A DECISION WITHOUT ASKING ME WHAT THE ISSUE IS?THIS IS SO UNFAIR!WHY SHOULD I PAY SOMEONE ELSE MESS UP?
HI,REYAAD FROM VODACOM HAS RE P**** WITH A "ONCE OF GOODWILL GESTURE"
BY REFUNDING ME PART OF THE BILL. AS HE CLAIMS THAT THE BILL WAS CORRECT.HOW CAN HE MAKE A DECISION WITHOUT ASKING ME WHAT THE ISSUE IS?THIS IS SO UNFAIR!WHY SHOULD I PAY SOMEONE ELSE MESS UP?