1 reviews | Active since Apr 2017
Incorrect billing and poor customer service
<p>I migrated my vodacom account during March. I noticed during April that the pro forma invoice was incorrect and that I will be incorrectly billed. I took this up with the vodacom shop at Zambesi Junction and on a daily basis followed up with the manager. Come end of the month I was more than double billed on 20 April and still have not received any notice or indication that Vodacom is actually trying to resolve the problem and pay the excess money back. I am following up on a daily and hourly basis but still getting absolutly no results.</p>
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Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
