NM
Nomakhosi M
1 reviews | Active since Nov 2019
07 Nov 2019, 10:09
Incorrect billing and **** charges on the statement
Vodacom has added unknown invoices with arrears to my account, I don't owe Vodacom anything, I have opened my contract on October R108 bill and Also paid November bill R306.00.
Transactions from the statement:
04 November 2019 SCB*** Payment R-306.00 (Nedbank deposit) 03 November 2019 H8-GRDXG (***) Invoice R305.99
28 October 2019 SCB*** Payment R-120.00 (Nedbank deposit) 22 October 2019 H8-GB29V (***) Invoice R108.58
Why do you need additional R89.45 I do not understand why all these are sneaking to my account poor service.
I don't owe you anything. my next payment is 01 December 2019 as per our records.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Nov 2019, 10:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2019, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nomakhosi M's updateReviewer Update
07 Nov 2019, 11:08Vodacom you need to sort this before tomorrow morning.
NM
Nomakhosi M's update07 Nov 2019, 11:08
Reviewer Update
Vodacom you need to sort this before tomorrow morning.
Vodacom's replyOfficial
14 Nov 2019, 10:07Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply14 Nov 2019, 10:07
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.