1 reviews | Active since Sept 2017
incorrect billing and call center
I was holding on for so long and cannot get through to the call center to assist 082 111. I have app**** for a new data package and the promotion was 300 and now I see that the data is over R400??? the debit order also did not went off from my account??? my existing contract is correct and I have never experience problems with Vodacom only now. and I am a customer for many years. maybe it is time to move.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team