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Prudence M

1 reviews | Active since Jun 2017

29 Aug 2017, 14:51

Incorrect Billing and Bad Customer Service

Wow,, 1GIG of data gone in two days and when I call customer care line I get this rude lady who tells me that you know Vodacom data is always chowing why are you complaining.. Thinking of Porting to another network with such high billing and bad attitude agents.

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Replies (1)
Vodacom
Vodacom's reply29 Aug 2017, 15:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team