Incorrect billing amount

Good day,

I trust that you are well.

I changed the type of contract as per the sales/call center agent request; and I also cancelled my insurance because I no longer use the phones that were insured.

When I check my statement, I am still being billed on the insurance.

I would like to keep the record clean and pay, but can Vodacom come to the party and amend what I owe.

As we know the company is very quick to cut lines.

Regards,

Lesego Tibane