Incorrect billing again
But Vodacom R1700? How did the amount get to that? Isnt mt acoount R1200 a month? How did it get to R1700? There are just a lot of uncessesary mistakes that you have done on my account in recent months and your call centre is filled with people who would rather argue with customers than help
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Nov 2017, 06:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2017, 06:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
30 Nov 2017, 15:56I am still waiting 3 days later no one bothers to call. Wow Stella service Guys
's update30 Nov 2017, 15:56
Reviewer Update
I am still waiting 3 days later no one bothers to call. Wow Stella service Guys
Vodacom's replyOfficial
03 Jan 2018, 15:30Good Day Sasanki Molaudzi,
Thank you for taking the time to voice your enquiry & for taking my call. Kindly note that this matter was addressed.
Regards
RO
Best regards,
Vodacom's reply03 Jan 2018, 15:30
Official
Good Day Sasanki Molaudzi,
Thank you for taking the time to voice your enquiry & for taking my call. Kindly note that this matter was addressed.
Regards
RO
Best regards,