1 reviews | Active since May 2011
Incorrect billing again
<p>Once again. 2nd time in 6 months. Vodacom sends me a bill for one amount and when debit order goes off it is way more than the bill. Really!!!? And not gonna phone them because it never gets sorted out with them over the phone. Why cant they just get it right??? Last time I left a review herey problem was sorted out within 24 hours, after 2 months of fighting with them over the phone. I choose not the 2 months, I choose this forum to get it sorted within 24 hours</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Afternoon. Still waiting for a call and even logged a call with Vodacom on 6 th dec.
Good Day
The SR has been logged, The ref no. 1- ********** 07743 it will take within 24-48hrs.
Thank you
Nothing has happened as yet.
Kim
Afternoon. Still waiting for a call and even logged a call with Vodacom on 6 th dec.
Good Day
The SR has been logged, The ref no. 1- ********** 07743 it will take within 24-48hrs.
Thank you
Nothing has happened as yet.
Kim