Incorrect Billing after Handset was paid

Item: Vodacom
Rating: 1
Author: sanjay S

I have a contract with Vodacom, the handset is paid over 36 months, after 36 months the bill should reduce to only the subscription, the handset was paid off by May 2025. Vodacom is charging clients extra and should be fined for being *********

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Replies (1)

Vodacom's replyOfficial

03 Sept 2025, 08:27

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply03 Sept 2025, 08:27

Official