KL
Khumo L
1 reviews | Active since Mar 2021
22 Jun 2021, 09:00
Incorrect billing
Was over charged with almost R400 for my WiFi in for the month of June. Told that’s it’s incorrect billing and Vodacom refuses to credit back to my bank account. It’s sitting there with them. Absolutely not happy. Being bul**** with my own money
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Vodacom's replyOfficial
22 Jun 2021, 10:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jun 2021, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team