KK
Kgatedi K
1 reviews | Active since Sept 2017
12 Dec 2023, 08:53
Incorrect Billing
My wife and I bought contract phones from Vodacom and we have been receiving wrong billing for two months.
We contacted the call center and still went to the branch but no help still.
We are on the brink of canceling the whole thing and contact another service provider.
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Vodacom's replyOfficial
12 Dec 2023, 10:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2023, 10:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team