JB
Johan B
1 reviews | Active since Feb 2013
01 Jun 2021, 08:49
Incorrect Billing
How is it possible that a number is converted to prepaid, effective 1 June 20201, as per the email and SMS received. Yet the card is still active and 30gb data loaded and money deducted from my account.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Jun 2021, 11:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2021, 11:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team