Incorrect billing

Vodacom Invoices and Statements - N***-5<br> <br> I have called on numerous occasions to rectify this problem.<br> <br> I have been assured by the call centre agents that my payment made to Vodacom on 4 January 2016 reflects on my account and that I should ignore the numerous automated messages and text messages requesting payment with subtle threats of suspension.<br> <br> Yet.....I received my statement via email on Saturday 09 January 2016 showing that my account is in arrears.<br> <br> I am now beyond losing my sense of humor. I cannot spend hours on the phone to resolve this with Customer care. They are clearly busy sorting out a whole bunch of customers with the experience and my airtime just gets depleted.<br> <br> Not acceptable from a large Corporate servicing such a large customer base.