Incorrect billing

After having been moved to the new Vodacom system, I have had endless issues, including Vodacom wanting to bill me twice. They are quick to say respond on Hello Peter to say someone will contact you, but then they never do. I have followed up multiple times regarding the billing issue and every time I get told that someone will attended to the service request, but then nothing happens.<br> <br> After over 15 years with Vodacom, I am looking to move to another network.