sM
savy M
1 reviews | Active since Aug 2014
10 Oct 2015, 07:45
incorrect billing
I have complained since I had acquired my contract. I am being charged incorrectly for my contract. At first Vodacom acknowledged that they were wrong, and refunded for 3 months. They stopped thereafter. They resumed charging me incorrectly. I am a pensioner and this is causing me unnecessary stress. If this is not sorted out by end October, my daughter will be taking legal action. I have made several trips to Edgars Pavilion and my efforts have been in vain. Contact nos are ***, ***.
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Replies (1)Vodacom's replyOfficial
10 Oct 2015, 11:34Hello savymathura,
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2015, 11:34
Official
Hello savymathura,
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
