RS
Raneel S
1 reviews | Active since Jun 2009
07 Oct 2015, 13:59
Incorrect billing
Hi - please assist me with my billing.<br> I have a top up contract with you for my Dad. Normally I am billed R129.62 every month - now I see I am billed R209.50. Please can you look into this and tell me why I am being billed this amount? Please correct this so that it doesn't happen again - and also refund me the extra amount that I was billed for.<br> <br> Thanks
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Vodacom's replyOfficial
07 Oct 2015, 16:07Hello raneel,
Thank you for the posting.
A consultant will be in touch with you soonest.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
Thank you for the posting.
A consultant will be in touch with you soonest.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
Best regards,
Vodacom's reply07 Oct 2015, 16:07
Official
Hello raneel,
Thank you for the posting.
A consultant will be in touch with you soonest.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
Thank you for the posting.
A consultant will be in touch with you soonest.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
Best regards,