Incorrect billing

<p>In October 2016 my contract had expired and i called to cancel. A gentleman by name of Douglas picked up the request and in the mist of cancellation process, he managed to convince me to take a a 1 gig data contract of R99 as opposed to the R699 i was paying. Till date, the package for the gig never arrived at my work address, but a billing of R1710 is going off my account, for a sim card i have not used till date since agreeing to this R99 package. I want my money back. i'm not going to taken for a ride like this.</p> <p> </p> <p>douglas you better call me to explain this.</p>