Incorrect Billing

<p>The Vodacom customer service experience is one of the worst I have experienced to date.</p> <p>I called 082 111 to query an incorrect bill of R5900 that was sent to me when I had a limit of R150, the account still went over the allocated and agreed credit limit on a data account even after the device was disconnected, I was then told to contact the accounts departmenet on ********** only to be told they cant do anything, I need to go to a store where i asked about my limit and that they cannot help me. I will be reporting the issue to ICASA should I not receive any feedback regarding my issue, this is the 3rd time that this incident has occured. This is ********* and day light *******... </p>