LD
Lyle D

1 reviews | Active since Mar 2009

22 Feb 2017, 13:11

Incorrect billing

<p>this is now 5 weeks with no response!</p> <p>you have incorrectly billed me so i would like my money!</p> <p>how long will this take?</p> <p>why can you not send me my monthly bill? by you not sending it to me tells me you know you are incorreclty billing and dont want to be caught out.</p> <p>SEND ME my bill i am querying!</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Feb 2017, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Feb 2017, 14:51
Official

Good day

As per our discussion your concerns have been addressed.

Regards

LA