Incorrect Billing

<p>Exceptionally High November 2016 bill logged with Vodacom on Monday 14.11.2016 Ref No:1- ********** 2356. I have phoned yesterday and today regarding the billing. The consultants say that they await feedback from the back office. Vodacom is too quick to debit my account and ***** my money, but they are extremely slow at solving the problems that their employees create. My account should not be debited until I receive feedback on the query that I have logged! I logged another call today - Ref No: 1- ********** 0221</p>