1 reviews | Active since Oct 2016
INCORRECT BILLING
<p>Vodacom messed up yet another thing on my account. First they cut my service for no reason.</p> <p>THEN THEY BILL ME A CONNECTION FEE FOR SOMETHING THEY MESSED UP. NOW I FIND THAT THEY BILLED ME TWICE FOR THE SAME SERVICE.</p> <p> </p> <p>I AM EXTREMELY UPSET. WHEN ARE YOU JUST GOING TO PROVIDE THE SERVICE I SIGNED UP FOR. I AM SICK AND TIRED OF HAVING TO CONTACT VODACOM EVERY MONTH FOR ERRORS THAT THEY MAKE!</p> <p> </p> <p>CORRECT THIS!!!!!!!!!!!</p> <p> </p> <p>MY CONTACT NUMBER IS ********** </p> <p> </p> <p>CORRECT THIS NOW!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still waiting on this consultant to contact me. I haven't heard anything as yet. Please reverse the double charge on my account ASAP. As simple as that and please going forward, make sure that my charges are correct.
I am still waiting on this consultant to contact me. I haven't heard anything as yet. Please reverse the double charge on my account ASAP. As simple as that and please going forward, make sure that my charges are correct.