incorrect billing

<p>I would a few clarifications regarding my bill.</p> <p> </p> <p>1. The charge for R99.00 and R47.90 can somebody please advise what is it for because I de-activated this online and also called the call centre for it to be cancelled before it can be billed on my account. If the data I got credit with on the 01/09/2016 is including the 500MB I would kindly require this to be reversed because I did request for this to be done. And what is the R47.90 for by the way because if you buy this from your airtime only R99 is deducted so why is it that on contract there’s another charge?</p> <p>2. How can I cancel the screen saver insurance thingy because I could have sworn the consultant who offered this to me mentioned the amount being R19.00 but now I see a R19.00 and R10.42 what is the R10.42 for? I don’t like surprise charges on my statement because I do not have a surprise salary/income myself to pay for it. Please can you organise for this whole insurance nonsense to be cancelled or advise who to contact to get it cancelled.</p>