Incorrect Billing
<p>For the second month in a row it seems I am going to being billed for something called "My Gig 1 PROMO Free for 3 Months". (August )</p> <p>I never asked for this, nor did I sign for it, and I most certainly do NOT want it (as was made clear last month to Vodacom).</p> <p>Last month, it took me two calls to the so-called "customer care" centre for it to be reversed (in the first call I was promised action within 48 hours, but nothing happened after week, until I made another call). </p> <p> </p> <p>Thisisnot the first time I've had appalling service from Vodacom, hence my 1-star rating.</p>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
