1 reviews | Active since Apr 2016
Incorrect Billing
<p>I have been asking Vodacom to send me a number other than their 082 *** number as the line I have with them is a data line. And obviously when I call their number my phone tells me the number you have dialed does not exist. I've tweeted them, I've responded to their emails but nothing. So how can I dispute my bill with them, if I cannot reach them?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client.
As discussed, I will draw the usage report and send it to you via email.
Kind regards
Rashieda
Vodacom Consumer Website Team
Dear Client.
As discussed, I will draw the usage report and send it to you via email.
Kind regards
Rashieda
Vodacom Consumer Website Team