KN
Kenneth N

1 reviews | Active since Mar 2011

19 May 2016, 14:11

Incorrect Billing

<p>Hi, I had someone call me from Vodacom in March stating that my current price I am paying on my 2G contract for data will be reduced. However, on looking at my recent two bills, I have noticed this is not the case and in fact a new line fpr data contract has been added to my account. I want this cancelled and a refund for the two months charged. </p> <p>Thanks</p>

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Replies (1)
Vodacom
Vodacom's reply20 May 2016, 05:34
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team