incorrect billing

Good day.<br> I was recently given an article that was in the (Witness newspaper in PMB).<br> I afraid I have been also one the many people that VODACOM has taken for a ride.<br> This article proved that VODCOM is just one big lie.<br> This is my story.<br> I have a R185 + and add on of a 1gig R150 DATA BUNDLE every month so I bill come to +-R500 with calls.<br> Between December and January and February I have received surprize DATA bills for R2330.22 and R2400 +-R2000 when I requested statement or proof I was told that it could have been me using my email or I was on a google account google drive and google talk, then I requested more proof. Then I got another call from them telling me that I was on u tube from 9pm till 12am the next day. Well then I requested proof of what I was watching or viewing. well then they informed me vai sms that they will be investigating the matter and will get back to me, so I missed a few calls from them as my wife and I had a baby and they both where in hospital. Then I received an sms saying that they have done their investigation and the data usage is 82% correct.<br> Yes there have been times where we run out of data but we were never billed so much.<br> We are now in