PR
Puseletso R
1 reviews | Active since Jul 2011
13 Jul 2015, 14:40
Incorrect Billing
My data line *** is currently sitting at 921.20(Bill so far), No one at vodacom is able to tell me what the billable items are. I am in still in bundle - meaning my data bundle is not depleted, however that is a data usage charge on this Bill. Vodacom must explain!
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Vodacom's replyOfficial
14 Jul 2015, 10:51Hello misterp,
Thank you for taking the time to raise your complaint with our team. As discussed we have now resolved or addressed this issue. Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
I hope you have a great week further.
Regards,
Cassandra
Thank you for taking the time to raise your complaint with our team. As discussed we have now resolved or addressed this issue. Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
I hope you have a great week further.
Regards,
Cassandra
Best regards,
Vodacom's reply14 Jul 2015, 10:51
Official
Hello misterp,
Thank you for taking the time to raise your complaint with our team. As discussed we have now resolved or addressed this issue. Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
I hope you have a great week further.
Regards,
Cassandra
Thank you for taking the time to raise your complaint with our team. As discussed we have now resolved or addressed this issue. Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
I hope you have a great week further.
Regards,
Cassandra
Best regards,