1 reviews | Active since Jun 2015
Incorrect Billing
3 times i have asked Vodacom for an itemized billing for data, charged @R1477.04, a ridiculous amount when i dont really access the internet on my phone as i have a cell C 3g. to date i have received every other itemized account e-mailed to me besides the one i am querying yet, the money will go off my account today for the full amount although the query was logged when i received the account a few weeks back. are they avoiding sending me the correct account as the charges are not valid? <br> to top it off, the billing i received for this month, dated until the 25th June 2015, today date, there is data charges for while i was sleeping before 1am this morning. How does that happen? Check your billing!<br> CUstomer services is not helping, hopefully whoever gets this can resolve my query.
Please complete the goodwill offer letter emailed to you. Once we have received the signed letter will we be able to process a credit request on your account.
Regards
Maxwell Cloete
Please complete the goodwill offer letter emailed to you. Once we have received the signed letter will we be able to process a credit request on your account.
Regards
Maxwell Cloete
