1 reviews | Active since Apr 2015
INCORRECT BILLING
I have been with vodacom for about 4 years and have never had a problem with them until now.... and I am certainly not the only one. NUMEROUS people are complaining about being over billed for data they didnt even use!. It's ****************.<br> <br> I was billed last month for R780 worth of data to which when I called the call center treatment the useless people there couldn't give me and answer or send me a break down of my bill for some unknown reason. All they said was check your phone usage. What the he'll! The sim card was HARDLY in my phone. My data I had used was 200mb as well as I set a limit for R100 as it gets cut off when I go over that.<br> <br> Needless to say vodacom didn't cut me off as usual- because I didn't use R780 worth of data or go over my limit.<br> <br> I have informed EVERY ONE I know. Messages have been passed on and there is a HUGE thing on Facebook about it. I will not be renewing any contracts what so ever with vodacom. They are cheats and cannot even give you PROOF of your bill!!!. Mamy people have chosen to cancel their accounts and it's only time til I hear back from Wendy Nola. This is *******
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
