XF
Xander F

1 reviews | Active since May 2015

30 May 2015, 09:56

Incorrect Billing

According to the latest statement received dated 3/5/3015 I owe R1404.90 on my previous statement which was added to this statement bringing the total to R2 598.60. <br> <br> However, according to my bank records, the amount of R1404.90 WAS ALREADY paid (debited from my account) on 4 May 2015.<br> <br> Thus I am not liable to pay the amount of R1404.90 again.<br> <br> Could Vodacom kindly asssit in resolving this before my debit order due date? <br> <br> Thanks<br> <br> Xander Flemming

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2015, 08:30
Official
Hello xflemming1,

Our attempts to get hold of you has been unsuccessful.
We have also sent you email communication.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,