KN
Kwanele N

1 reviews | Active since Dec 2012

13 Dec 2023, 12:04

*******, incorrect billing

I have never seen such ***** dealings and unprofessionalism from Vodacom. Every time its billing issues or charged incorrect amounts. I have been disconnected on my Fibre for three months, when i got back to reconnect i get charged all the months i had no service. Mind you when i signed up they said its a month to month, if unpaid services get disconnected with no extra charge. Do not fall victim to these scaley money simps.Now i request a cancellation so i can get another service provider they come up with stories.....either someone gets inContact with me or consider me a non-client.

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2023, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team