Incorrect billing
Vodacom is refusing to update my invoice since last month, instead I am getting phonecalls that my account is now in arrears. Two devices were sent to me of which one was returned on the 5th of July yet I am still being held liable for payment for a device that is not in my possession.
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Vodacom's replyOfficial
10 Aug 2022, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
11 Aug 2022, 14:06Can someone please assist me
's update11 Aug 2022, 14:06
Reviewer Update
Can someone please assist me