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Sherisa N
1 reviews | Active since May 2018
30 Dec 2024, 09:25
Incorrect billing
I called numerous times for an incorrect billing to be rectified . It’s almost a month, still waiting for a call back.
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Replies (2)
Vodacom's replyOfficial
30 Dec 2024, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2024, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sherisa N's updateReviewer Update
08 Jan 2025, 08:29Was promised a credit in 24-48hrs on the 30th of Dec 2024, and the case was closed. I’m still waiting for a credit……
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Sherisa N's update08 Jan 2025, 08:29
Reviewer Update
Was promised a credit in 24-48hrs on the 30th of Dec 2024, and the case was closed. I’m still waiting for a credit……